Hear from our Clients

WHY WE HAVE A 100% REFERRAL RATE OVER 17 YEARS:

  • A short note of thanks for an incredible week of continued mentorship & learning. I honestly enjoyed the sessions and have such a confident understanding of MBTI now, amongst other learnings of the week. Territory Manager, Global IT Organisation

Successs dice

  • I am sure this workshop was a milestone to a new chapter in our Region where the credibility, the unity and the inspiration of the Leadership Team will become a differentiating factor for our company success in the marketplace and creating a fantastic place to work. Thanks for the great facilitation and support”. Executive Vice President – Asia
  • We have lots to do, but you have already helped us immeasurably! General Auditor – USA
  • Thank you for your time and insight; I really enjoyed the two days and do think this has given us an improved platform for success”. Credit Management Company – UK

John W Turner, Senior Vice President

        • “Mandy is an amazing talent and had an enormous positive impact on me and my teams. She’s the best at what she does. I wouldn’t want to work with anyone else” Debbie Fogel-Monnissen

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            • “Excellence in Leadership works with us through organisational change and organisational culture. Mandy and her team have worked on two or three projects with me where we’ve taken an organisation and worked on the culture really from the individual contributor all the way through to me as the leader of the organisation”

 

            • Neal Watkins, Chief Product Officer and Executive Board Director, BAE Systems Applied Intelligence, UK

 

            • “We went through one or two reorganisations within my team and we used Excellence in Leadership to help us facilitate the communications of those and to work out what we were going to do. There were lots of helpful hints and reminders from Mandy using our MBTI that we worked with her through” Tim Noble, Managing Director and Chief Sales and Marketing Officer, Intercontinental Exchange – ICE Data Services

 

            • “Working with Excellence in Leadership has increased the level of trust and understanding across the board and has meant that problems have been sighted to the board a whole lot earlier that they might otherwise. So possible solutions have been better received and picked up on. Certainly with regard to the move towards devolved decision making below the board, it’s been easier to land because there has been improved trust and transparency in the team”

 

            • David Phull, VMware

 

            • “Excellence in Leadership worked with me in making sure we give people something to aspire to in the future, a future purpose, making sure they really want to belong to something that they can be really proud of. It’s really where you move from being an organisation with employees and managers to an organisation that has a much stronger bond, almost a unity like a family with a common purpose” Neal Watkins, Chief Product Officer and Executive Board Director, BAE Systems Applied Intelligence, UK

 

            • Tim Noble, Managing Director and Chief Sales and Marketing Officer, Intercontinental Exchange – ICE Data Services

 

            • “Before I met Excellence in Leadership, I didn’t feel that I belonged and I had a lot of insecurities so I was over compensating. Mandy really broke that down and showed me where I was brilliant. She really homed in on my strengths. Before my evolution with Mandy, I was always the cheerleader, a utility individual. Now, my department has grown 10 times in our impact to the business”

 

            • Peter Dembrowski, Vice President, North America Sales, TriNet

 

            • “I had a full day with Mandy where she gave me feedback on the results of the Excellence in Leadership 360 and it was an amazing experience. As long as you do something with the feedback, it’s an absolute gift, not only to hear what you could do differently and better but also to be reminded of what you’re unconsciously competent in so that you make sure you continue to do it”Tim Noble, Managing Director and Chief Sales and Marketing Officer, Intercontinental Exchange – ICE Data Services

 

            • “You sort of know but you really don’t until you dig deep into it and you’re seeing how you’re being projected. Excellence in Leadership did a 360 review of me and it’s interesting when you think how you are and then see how you’re perceived. I sort of perceive myself as Jack Walsh and some people see me as Hulk Hogan! Going into it I thought I knew a lot about who I was and what type of leader I was but the deeper we got into to it I did realise that I didn’t truly understand some of the short comings and Mandy did a great job of dissecting that and it really helped me”

 

          • “It’s essentially about how you deal with people, your whole presence and how to transform into much more of an executive position; a lot of that is done through how you interact with your peers, team and then how you tune and develop that over time” David Phull, VMware

 

            • We are seeing the evidence of the Board development sessions in the Boardroom. During the difficult discussions board members are being more open and we feel people are being more honest.
              NHS Board Chairman
            • “Thank you so much for a fantastic event, the feedback we’ve got was very positive, and your personal stories were so inspirational. Participants told that it was one of the best events. Thank you!”
              RBS focussed Women Meet the Authors Event
            • “Mandy was really awesome, the word is way overused and should be reserved for something as special as she did with us…. I can tell you that it way exceeded my expectations and those of the team. We all got so much out of it, really tiring and emotional couple of days and so utterly worthwhile.” CEO, Global Insurance Organisation, on leadership team session

 

            • “I undertook some coaching with Mandy shortly after I had been promoted into my first Director role. The sessions have been hugely beneficial to me in a number of different ways. Our work together has helped me to further challenge and develop my self-awareness, and to develop effective styles and techniques to overcome new or difficult professional situations which have already been invaluable. Alongside that it was a fantastic opportunity to develop better networking styles, think about the wider politics at play in the work environment and through all of that, make ambitious plans and goals about the future. This has been a fantastic development opportunity for me and one that I know will continue to influence my individual performance and career.”
              NHS Director
            • “Mandy’s background and experience make this a unique 360. It is a life changer or career changer if you so will. The results are coached well by Mandy, so you understand what the feedback means and why this feedback is so important for your career. The feedback book she supplies I would call the golden nugget for your future career path, as the learning is so big plus the coaching from her during the feedback is absolutely unique and it really makes the impact that you would want to have from this experience”
              EMEA HR Business Partner, Global IT organisation
            • “I really enjoyed the two days and got a lot out of it.
              Thank you for your efforts, they are really appreciated and without a doubt you have made a big difference to our progress!!”
              Chief Officer, Credit Management Company

 

            • Thanks so much for a wonderful 2 days. I’ve had lots of excellent feedback from the participants, including those who surprised me with their enthusiasm for the event.
              Director, Global Insurance Company
            • “The coaching I received from Mandy was very focused and specific to me and not replaying or coaching as she might have done with others. Mandy helped me realise what I wanted to change and take greater control over my career. She has given me confidence to trust my instincts and make decisions.”
              Head of Technology, Sales and Services, Global Technology Company
            • “Many thanks to Susan and Elisabeth for leading yesterday and to Suzanne as well. The team seemed to enjoy the day and it was very useful. I’ve gained some very interesting insights into how my team works and particularly how individuals within the team engage or otherwise.”
              Head of Professional Development, NHS Health Education, London

 

            • “It has been a fantastic journey. It has really helped me understand the difference between management and leadership. What has been really insightful is having an action plan on how to transition from management to leadership.”
              Director, Hi-Tech Global organisation
            • “Mandy, I wanted to thank you for the outstanding work as usual, as I know it was the 360 that supported our participant to take the decision he needed for himself and gain perspective on where he was. This really did help him and us to set him up for success going forward. Having done a 360 myself …this is a very helpful way for career decisions. I have seen within the company where employees have done this, how helpful and positive they find the experience, so thanks again.”
              Senior HR Business Partner, High Tech company, Europe
            • “Thank you Mandy, it was fun, and you certainly helped us focus and really begin to turn things around by working together as a team. I will miss the sessions, but keep the learning”
              Executive, NHS Hospital, London

 

            • “This has been a very valuable day for me personally, spending time talking to Mandy about the feedback I have had from all of my peers and colleagues. I really valued the open and honest feedback. It has been a very exhausting day, and a very valuable and sometimes fun day”
              Senior Manager, Global technology company
            • “Thank you for a fantastic event which we all enjoyed greatly! Having done MBTI with different facilitators in the past I must say that I found your session much better by far. Your explanations were really useful and the interactions between us all that the ‘exercises’ facilitated were super. Overall, a great day, thank you so much!”
              Senior Manager, NHS Health Education organisation
            • “I had several defining moments when I heard about all of my strengths… so that really helps me to rebuild my confidence in this tricky period. I have learnt a lot about myself and had a lot of confirmation, and I’m sure that will help us moving forward into the next step of the organisation”
              Senior Manager, High Tech company, Germany on 360 Process

 

          • “The feedback that I have got here has been excellent and the whole session of how we actually went through that in terms of my strengths, developments areas and actions has been very good. It has been a great experience.”
            Senior Manager, Europe High Tech company
          • “It has not only been a pleasure to meet with you and to spend the day with an expert like you, but it has also been extremely valuable to me personally. Whilst it also caused me not to sleep on the plane as I would usually do after a trip like this, the more important thing was that I started thinking differently about me, my role, and how I can be more successful in the future. Thank you”
            Senior Manager, High Tech company, Germany

 

ON COACHING:

Joe Bush, Executive Director, Business Development and Emerging Markets, Trinet, New York

          • “The sentence that comes to mind is ‘to get the best of me’.  We were talking about my son and the state you are in when you play with your kids, and they are getting the best of you.  Now Mandy has taken those things and put them into real time application in the organisation and how I interact with people, and also how I get the best of me for me.  Really what is the best of me and what am I capable of, and realising that there is no wrong or right or good of bad, there is no judgement, it is just how I can be the best for the organisation, the family and myself.  To be in that state, when I am with my son, and also duplicate that ideal state with my workers, with the people that report to me, and my everyday life, and to really point those things out has been awesome.”
            Senior Manager, Technology company, USA
          • “The biggest gain was putting time and effort into focusing on the ‘How’ not just the ‘What’, and thinking about relationships – not just relationships with my team and peers, but up and around in the organisation. Being more organisationally aware and politically savvy was a big learning point, so I would say that the ‘How’ in terms of leadership behaviours and how that really can transform output and productivity performance. We did some work great around cultural barriers and cultural influences earlier in the year. Again when managing a global team it’s very important to understand those drivers of cultural difference. And really just the reflection time was very valuable; the time spent with Mandy out of the office. Time that I wouldn’t have spent looking at how I do things as well as what I am achieving, that was very valuable.”
            Senior Leader, Global Financial Services company, UK
          • “A fantastic journey.  It has really helped me to understand the difference between management and leadership.  What has been really insightful is having an action plan on how you transition from management to leadership.  Some of the key areas that I felt were really useful have been the extended, deeper level of feedback that Mandy has sought from my peers and reports and how we have managed to actually get under the covers of that and really drive out some of the key points that would make a real difference and help me develop my career.  That is around self-awareness, behaviours, perceptions and how I carry myself with the rest of the team.”
            Senior Manager, Hi-Tech Global company, UK
          • “Just a quick note to say a big ‘thank you’ for your fantastic coaching over the past few months. I have really benefited from our sessions together and have learnt a lot. Thank you for providing me with all those recommendations for reading – I really appreciate it”

 

ON THE TEAM AND INDIVIDUAL

Group Executive, Financial, Multinational Organisation, New York

 

ON THE 360 PROCESS

          • “Mandy, I wanted to thank you for the outstanding work as usual, as I know it was the 360 that supported our participant to take the decision he needed for himself and gain perspective on where he was. This really did help him and us to set him up for success going forward. Having done a 360 myself …this is a very helpful way for career decisions. I have seen within the company where employees have done this, how helpful and positive they find the experience, so thanks again.”
            Senior HR Business Partner, High Tech company, Europe
          • “Firstly, I cannot thank you enough for yesterday; it truly was an extraordinary day in my working life and has really caused me to turn a corner in my attitude and approach.  I cannot tell you how uplifting it is to understand that the things I have progressively hidden and moved away from are my true strengths and by not using them I have lost my authenticity.  I feel like I have a clear vision and purpose ahead of me and I really can achieve great things again; I feel much more like me again and that I can be me and not be ashamed or embarrassed because I don’t have other people’s approach or attitude.  I know this is why you do what you do, but I realise how extraordinarily lucky I am to have your time and input and to be able to benefit from your skills and experience.  I have always benefited from your assistance and input and always enjoyed time with you whether individually or as a team, but yesterday was something quite extraordinary.  I’ve never had such clarity of who I am and what I am and why I’m good at what I do, but I really feel now like I understand my potential and that it’s up to me to drive that potential.  Thank you so much!” Senior Manager, Technology Company
          • “If you have been through this process then you will understand when I say that “having several layers stripped back to reveal an incredibly honest perspective of yourself” is both unnerving and rewarding at the same time. I found it incredibly useful and feel very motivated by it. I would thoroughly recommend it” Ben Tucker, Senior Manager, Symantec